Method
How we work
Four phases with a reviewable deliverable in each one. We publish no timelines or prices: they are agreed in writing according to scope.
Four phases
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Assessment
We map the current process, the data available and the real constraints. The result is a documented decision about what should be automated and what should not.
Deliverables
- Map of the process and its data
- List of risks and constraints
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Design
We define the use case, the success metric and the system's autonomy limits. No agreed metric, no implementation.
Deliverables
- Use case and success metric
- Autonomy and cost limits
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Implementation
We build in increments, with automated evaluation from the first day and human review at the points the process requires.
Deliverables
- Evaluated working version
- Quality report for the test set
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Operations
We measure quality and cost in real use, review regressions and leave the contingency and rollback plan in writing.
Deliverables
- Dashboard of agreed metrics
- Contingency and rollback plan
Working criteria
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Measured or not published
Every claim about quality rests on a defined test set.
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Autonomy has limits
Every automated action declares its scope, its cost and its rollback path.
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Data is treated as an asset
The data plan is agreed before implementation, not afterwards.
We start with the assessment
A first assessment clarifies what should be done and what should not.